156 posts analyzed Updated Sep 2026
Averages 5 posts/day, top 50% activity. Most active Tuesdays around 12 PM UTC. Mostly text posts (58%).
r/customerexperience Traffic & Engagement r/customerexperience Traffic & Engagement
Volume and engagement over time Posting volume and engagement over time
Post Format
Upvote Distribution
How upvoted posts perform Only posts with 2+ upvotes. The bands below show how those posts are spread by upvote count.
r/customerexperience Most Active Times When r/customerexperience Is Most Active
Peak posting by day and hour (UTC) When this community posts most, by day and hour (UTC)
Most Active by Day
r/customerexperience Flair Performance r/customerexperience Flair Performance
Upvotes and volume by flair Average upvotes and post volume by flair
This subreddit doesn't use post flairs.
No flaired posts were found in this month's data.
Post Type Breakdown
Share by text, image, or link Share of posts by format: text, image, or link
r/customerexperience Trending Keywords Trending Keywords in r/customerexperience
Ranked by how often they appear Title keywords ranked by how often they appear
| Keyword | Mentions ▼ | Upvotes | Comments |
|---|---|---|---|
| customer | 56 (35.9%) | 2 | 2 |
| support | 31 (19.9%) | 4 | 7 |
| customers | 20 (12.8%) | 2 | 3 |
| experience | 16 (10.3%) | 1 | 1 |
| actually | 14 (9.0%) | 2 | 4 |
| service | 11 (7.0%) | 1 | 1 |
r/customerexperience Mentioned Domains Mentioned Domains in r/customerexperience
Most linked sites Most linked sites in this subreddit
This community doesn't link off-site.
Its posts are text, images, or discussion rather than outbound links.
r/customerexperience Top Posts Top Performing Posts in r/customerexperience
Highest-performing posts Highest-performing posts. Each title links to Reddit.
Are AI agents good enough for regulated industries yet?
How do you stop new support reps from relying on senior agents during live calls?
Does anyone run Bland with Salesforce for customer support calls?
How good is Cresta for large support teams?
Has anyone found an AI tool that actually helps support agents during the call?
Customers don’t hate AI support. They hate being trapped by it.
CX metrics are a lie and we all know it
Are we overcomplicating CX?
Our tools know the customer separately
What are the biggest CX challenges you’re working on right now?
| Title | Upvotes | Comments | Type | Date |
|---|---|---|---|---|
| Are AI agents good enough for regulated industries yet? | 24 | 27 | text | Sep 2 |
| How do you stop new support reps from relying on senior agents during live calls? | 18 | 6 | text | Sep 29 |
| Does anyone run Bland with Salesforce for customer support calls? | 17 | 12 | text | Sep 28 |
| How good is Cresta for large support teams? | 14 | 8 | text | Sep 24 |
| Has anyone found an AI tool that actually helps support agents during the call? | 12 | 33 | text | Sep 8 |
| Customers don’t hate AI support. They hate being trapped by it. | 10 | 23 | text | Sep 15 |
| CX metrics are a lie and we all know it | 10 | 14 | text | Sep 2 |
| Are we overcomplicating CX? | 9 | 20 | text | Sep 16 |
| Our tools know the customer separately | 8 | 11 | text | Sep 9 |
| What are the biggest CX challenges you’re working on right now? | 7 | 5 | text | Sep 4 |
r/customerexperience Audience Overlap r/customerexperience Subreddit Overlap & Related Communities
Overlapping audiences Communities with overlapping audiences
r/customerexperience FAQ Frequently Asked Questions About r/customerexperience
What's the best time to post on r/customerexperience?
Based on posting volume, r/customerexperience is most active on Tuesdays around 12 PM UTC. That window has the most community activity, but busier hours also mean more competition for attention.
How active is r/customerexperience?
r/customerexperience averages 5 posts per day and ranks in the top 50% for activity among tracked SFW subreddits.
How many upvotes do posts on r/customerexperience get?
Posts on r/customerexperience average about 2 upvotes this month (net score per post).
What kind of posts does r/customerexperience get most?
On r/customerexperience, most posts are text posts (58%)