241 posts analyzed Updated Sep 2026
Averages 8 posts/day, top 25% activity. Most active Wednesdays around 8 AM UTC. Mostly text posts (100%).
r/CustomerSuccess Traffic & Engagement r/CustomerSuccess Traffic & Engagement
Volume and engagement over time Posting volume and engagement over time
Post Format
Upvote Distribution
How upvoted posts perform Only posts with 2+ upvotes. The bands below show how those posts are spread by upvote count.
r/CustomerSuccess Most Active Times When r/CustomerSuccess Is Most Active
Peak posting by day and hour (UTC) When this community posts most, by day and hour (UTC)
Most Active by Day
r/CustomerSuccess Flair Performance r/CustomerSuccess Flair Performance
Upvotes and volume by flair Average upvotes and post volume by flair
| Flair | Posts | Upvotes |
|---|---|---|
| Discussion | 52 (50.0%) | 3 |
| Question | 36 (34.6%) | 3 |
| Career Advice | 16 (15.4%) | 6 |
Post Type Breakdown
Share by text, image, or link Share of posts by format: text, image, or link
r/CustomerSuccess Trending Keywords Trending Keywords in r/CustomerSuccess
Ranked by how often they appear Title keywords ranked by how often they appear
| Keyword | Mentions ▼ | Upvotes | Comments |
|---|---|---|---|
| customer | 52 (21.6%) | 5 | 8 |
| actually | 31 (12.9%) | 4 | 8 |
| success | 28 (11.6%) | 7 | 9 |
| csm | 26 (10.8%) | 6 | 10 |
| support | 24 (10.0%) | 2 | 6 |
| anyone | 13 (5.4%) | 6 | 10 |
| churn | 12 (5.0%) | 8 | 14 |
| looking | 10 (4.2%) | 2 | 5 |
| team | 10 (4.2%) | 1 | 3 |
r/CustomerSuccess Mentioned Domains Mentioned Domains in r/CustomerSuccess
Most linked sites Most linked sites in this subreddit
This community doesn't link off-site.
Its posts are text, images, or discussion rather than outbound links.
r/CustomerSuccess Top Posts Top Performing Posts in r/CustomerSuccess
Highest-performing posts Highest-performing posts. Each title links to Reddit.
I’m Leaving Customer Success After 8 Years - A Self-Indulgent Essay
STOP CALLING EVERYTHING "GTM"
Is everyone seeing record churn?
9 years in CS - Time for a change
Does anyone actually like CS?
The type of person for CS
New CSM
Do CSM roles without renewals and expansion still exist?
Are CSMs paid fairly? (Round 2)
Sales knows more than our CS tools
| Title | Upvotes | Comments | Type | Date |
|---|---|---|---|---|
| I’m Leaving Customer Success After 8 Years - A Self-Indulgent Essay | 115 | 47 | text | Sep 18 |
| STOP CALLING EVERYTHING "GTM" | 66 | 41 | text | Sep 18 |
| Is everyone seeing record churn? | 57 | 63 | text | Sep 1 |
| 9 years in CS - Time for a change | 55 | 38 | text | Sep 23 |
| Does anyone actually like CS? | 34 | 41 | text | Sep 14 |
| The type of person for CS | 30 | 9 | text | Sep 18 |
| New CSM | 25 | 13 | text | Sep 8 |
| Do CSM roles without renewals and expansion still exist? | 24 | 37 | text | Sep 24 |
| Are CSMs paid fairly? (Round 2) | 23 | 23 | text | Sep 15 |
| Sales knows more than our CS tools | 20 | 17 | text | Sep 14 |
r/CustomerSuccess Audience Overlap r/CustomerSuccess Subreddit Overlap & Related Communities
Overlapping audiences Communities with overlapping audiences
r/CustomerSuccess FAQ Frequently Asked Questions About r/CustomerSuccess
What's the best time to post on r/CustomerSuccess?
Based on posting volume, r/CustomerSuccess is most active on Wednesdays around 8 AM UTC. That window has the most community activity, but busier hours also mean more competition for attention.
How active is r/CustomerSuccess?
r/CustomerSuccess averages 8 posts per day and ranks in the top 25% for activity among tracked SFW subreddits.
How many upvotes do posts on r/CustomerSuccess get?
Posts on r/CustomerSuccess average about 5 upvotes this month (net score per post).
What kind of posts does r/CustomerSuccess get most?
On r/CustomerSuccess, most posts are text posts (100%)